We like to offer a personal service so provided we are advised if anyone is celebrating a special occasion we like to acknowledge this and will add something extra within the caravan to help our guests celebrate. We aim to give a high standard of customer service. My background is customer service based and I believe that if you offer a high standard then guests will return. Our caravan is maintained to a very high standard together with the hot tub. We welcome feedback from our guests naturally we hope that it is all good but should we make a mistake then we are also happy to be notified and I will do our very best to put things right.
We are a small family business providing personal service for bookings on our 3 bed luxury caravan at Tattershall Lakes Country Park. We originally had a touring caravan and enjoyed many holidays both in Britain and abroad. Due to health issues we decided to give up touring and bought our first static caravan at Butlins Skegness. We have enjoyed many family holidays at our 4 bed caravan that is located on the Paddocks area of Butlins. Our children are all grown up and we have 5 grandchildren ranging from 17 to 1 year of age. All our grandchildren have and still do enjoy spending time at our caravan however we decided we would like another place to go and spend time.
Tattershall lakes and country park is an up and coming holiday centre run by Away resorts. It offer a multitude of activities for all ages. Our caravan at Butlins is sublet for us by a letting agent but we decided that we would manage the caravan at Tattershall ourselves. We all work together to respond to any queries we have and manage and clean the caravan ourselves. I (karen) deal with all the paperwork etc with help from my husband Ron. Jackie our daughter in law and Matt our son look after our Facebook group page rkdholidaylets-tattershall and will answer any queries that may come in often during the daytime when I am not available. Our daughter Katie and her husband Dane help with the accounts and the many spreadsheets required to run the business.