Coronavirus Update

Our COVID 19 guarantee updated. If the park has to close due to covid 19 you will get a full refund of any money paid or you can move dates subject to availability.

However, if your area goes into lockdown so you are unable to travel or you have to self isolate then you can move to an alternative date subject to availability. You may cancel but you will lose your deposit.

I realise this is a change to our previous guarantee but I have been advised there are now policies out there that cover you for these situations and that the majority of agents and holiday companies now put this into practice. Currently, all of our guests have done exactly this and moved to an alternative date.
Following the Government’s announcement regarding social gatherings of more than six people becoming illegal in England from next Monday, September 14th, we wanted to update you on the stance that Away Resorts is taking

At present, the guidance says two households of any size are allowed to meet indoors or outdoors, or up to six people from different households outdoors and Away Resorts has followed that protocol.

However, in the wake of the new guidance, with effect from Monday September 14th, the following will apply:

Gatherings are allowed, provided they are socially distanced, but only in groups of up to six The rule applies to both indoors (holiday home accommodation and venues) and outdoors

Households and support bubbles bigger than six can socialise together – but not with anyone else at the same time Our bars and restaurants will continue to admit more than six customers inside, but groups of six will have to be socially distanced from each other.

In addition to these new measures, we continue to create the safest possible environment by ensuring all our team wear appropriate PPE, ensuring all customers wear masks on entry to facilities, ensuring social distancing is being adhered to and undertaking rigorous cleaning and hygiene procedures

If you choose to privately let or invite friends/family to visit your holiday home, it is your responsibility to ensure that you are acting responsibly by following the current government advice in regards to COVID restrictions, as you would outside of Tattershall Lakes. Please visit the official government website for further information  – https://bit.ly/33g9XAc  

Thank you for your continued support and co-operation during these difficult times, we ask that you continue and encourage your guests to fill in the Track and Trace forms – https://www.awayresorts.co.uk/tracker/